Dynamics 365 Sales
Insights-based sales
acceleration
Grow customer relationships and sell at scale by empowering sales teams with actionable sales intelligence.
Get more from each interaction with your sales solution
Learn how businesses increased their sales, cut costs, and improved the efficiency of their teams with Microsoft Dynamics 365 Sales solutions in the Total Economic Impact™ commissioned study conducted by Forrester Consulting.
215%
ROI over 3 years
7
Months to payback
15%
Increase in seller efficiency when collaborating with team members
What’s new
Microsoft Viva Sales is now available
Automatically enrich Dynamics 365 Sales with customer engagement data captured from Microsoft 365 and Microsoft Teams.
Announcing full access to conversation intelligence
Generate valuable sales insights from conversations with customers using conversation intelligence—now available in Dynamics 365 Sales Enterprise and Microsoft Viva Sales.
Real customers, real results
215 percent ROI
MVP Health Care expects to save up to $6 million a year after modernizing its customer experience platform.
20 percent sales increase
Business Finland saw increased sales after moving to a customer experience platform built on Dynamics 365.
15 percent greater efficiency
DP World shortened its sales cycle and increased revenue using Dynamics 365 Sales.
11-month ROI
C.H. Robinson, one of the world’s largest logistics platforms, achieved ROI by discovering unmet customer needs with Dynamics 365 Sales.
Help sellers sell and buyers buy
Bring together the entire sales team to facilitate the buyer journey.
Prioritized customers and activities
Effective conversation techniques
Built-in collaboration
Planning and forecasting
Real-time visibility
Coaching at scale
Tailor for specific roles
Customizable AI
Configurable sales process
