Personalized, seamless shopping experiences across physical and digital channels
BENEFITS – Dynamics 365 Retail
ENGAGE CUSTOMERS ACROSS CHANNELS
Give your customers the option to purchase when, how, and where they want on any device by delivering frictionless and consistent engagement across online and offline channels.
BUILD LOYALTY AND EXCEED EXPECTATIONS
See a comprehensive view of each customer on a unified commerce platform, respond to their needs at every level of engagement, and foster lasting relationships through intelligent tools that strengthen your brand.
STREAMLINE AND OPTIMIZE YOUR RETAIL OPERATIONS
Create personalized and seamless commerce experiences and integrated, optimized back-office operations through built-in AI and machine learning.
BUILD AND RUN DIGITAL COMMERCE
Grow your business with an end-to-end commerce solution that scales to your needs across both traditional e-commerce and emerging channels.
CAPABILITIES – Dynamics 365 Retail
Deliver a seamless, unified shopping experience by connecting digital, in-store, and back-office operations on an omnichannel commerce platform.
Offer consistent, frictionless engagement across online and offline channels. Let customers decide when, how, and where they want to purchase any device.
Streamline management across channels via a connected marketing and commerce platform – providing a single view of content, assets, promotions, inventory, and pricing.
Create engaging, intelligent digital storefronts with built-in web authoring and easy-to-use development tools.
Better engage shoppers by delivering personalized, appealing web experiences with content-driven commerce strategies.
Help customers find products easily – both online and in-store – with intelligent, context-aware product search.