Dynamics 365 Supply Chain Management

Build a resilient,

sustainable supply


Adapt quickly and operate sustainably with a predictive supply chain.

Mitigate supply chain issues

Create an intelligent and resilient supply chain

Build an adaptable supply chain that automatically reacts to challenges using real-time visibility, agile planning, and business continuity.

Plan with confidence and agility


Predict demand using AI and make inventory decisions with priority-based supply planning in near-real time, eliminating stockouts and overstocking.

Procure with strategy and cost efficiency


Streamline procurement processes and improve cost management by using vendor collaboration portals and linking to vendor catalogs.


Manufacture with innovation and sustainability


Build agile manufacturing processes using the Internet of Things (IoT) and mixed reality while working with your existing manufacturing execution systems.


Deliver with consistency and expediency


Expedite delivery times by optimizing inventory, automating warehousing operations, and increasing throughput.


Operate with precision and foresight


Perform proactive equipment maintenance to reduce downtime and enhance inventory accuracy with automated cycle counts to maintain operational excellence.


The Total Economic Impact™ of Supply Chain Management

Read this commissioned study conducted by Forrester Consulting on behalf of Microsoft to learn how organizations can realize a substantial ROI by deploying Dynamics 365 Supply Chain Management.

90 percent

ROI with Dynamics 365 Supply Chain Management over three years


Improved operational efficiency from reduced unplanned machine downtime

50 percent

Increased developer productivity

Customers are streamlining operations

Improving warehouse throughput


Tillamook enabled automation in its warehouse to meet demand and improve throughput by more than 50 percent.

Centralizing procurement for fast growth


Alterra Mountain Company combined seven legacy ERP systems to streamline its procure-to-pay and asset-management processes.

Maintaining fill rate while increasing business


Peet’s Coffee automated its planning and replenishment processes, now maintaining a 98 percent fill rate on its ever-increasing e-commerce business.

Transforming service operations


ChemTreat modernized its supply chain management to improve its inventory, manufacturing, and distribution processes.

Reducing waste and increasing efficiency


The Microsoft Circular Centers program achieved 83 percent reuse of critical parts to reduce waste and decrease carbon emissions.

Building future-proof operations


GN Group gained AI-powered predictive insights into its operations and end-to-end supply chain across multiple data sources.

Capabilities that make a difference

With real-time visibility, agile planning, business continuity, and the Microsoft ecosystem, face any supply chain challenge that comes your way.

Connected factory with IoT

Integrated warehouse management

Sophisticated supplier management

AI-enriched demand forecasting

Planning optimization

Real-time priority-based planning

Warehouse performance

Mixed reality

KPI tracking

Recognized as a Leader


Microsoft is named a Leader in the September 2022 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises.

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