On paper, intelligent automation seems amazing. And in practice, when implemented properly and applied to the appropriate processes and workflows, it absolutely can be. Many business leaders, however, struggle to make the transition from theory to action because it can be easy to become overwhelmed and overloaded. To help with this, we’ve identified five use cases where intelligent automation can be applied to deliver long-term, sustainable value.
Processing, interpreting, and leveraging unstructured data.
There is a virtually endless amount of data being generated on a minute-by-minute basis. All of that information is useless if it is not properly vetted, and humans are simply incapable of keeping up with the sheer volume. Intelligent automation, on the other hand, is capable of sifting through mountains of data, instantaneously analyzing it, and extracting relevant insights that can be used to improve business operations.
Wouldn’t it be nice if, instead of worrying about responding to an incident as quickly and effectively as possible, you could remediate the problem before it even occurs? This is entirely possible with intelligent automation. Not only can you use this technology to predict potential issues, but you can leverage it to autonomously resolve said issues without the need for any human intervention.
Trend detection and escalation.
Not all anomalies in data are detrimental, but many are, and the outcome can be downright devastating to an organization. By introducing intelligent automation into the mix, you can apply the power of AI to continually scan and pinpoint trends that may be worthy of attention. You can even set parameters for which types of anomalies should be resolved automatically and which should be escalated for review.
Real-time, strategic optimization.
Processes that aren’t working to the full benefit of the organization can be worse than processes that are broken altogether. Annual, quarterly, or even monthly audits to identify and correct inefficient workflows are simply not sufficient in today’s competitive landscape. The right intelligent automation platform will provide real-time updates to ensure ongoing strategic optimization on the fly.
Forecasting and decision-support.
Planning for the future is an essential component of executive leadership. Intelligent automation can become an invaluable tool for this, turning data into insights that can help management more accurately forecast and make more effective decisions.
These are just a handful of the many applications for intelligent automation that IT and other business leaders should consider when preparing for the months to come. These technologies will continue to push boundaries, overcome limitations, and become fundamental to successful digital transformation.